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BuyWiser Support

If BuyWiser is not working as expected, the most common questions are covered below. For anything else, email us directly.

Subscription or Restore Purchases

Open BuyWiser's subscription screen and use Restore Purchases. Your entitlement is tied to the Apple account used for the purchase. If the App Store is temporarily unavailable, try again when you are online.

Product scan or price search

Product recognition and verified price search require an internet connection. If BuyWiser cannot verify market information, it may show the price portion of a decision as unavailable rather than inventing a result.

Account recovery and synced data

When you recover an existing account, BuyWiser restores supported account data from the cloud. If connectivity is interrupted, restoration is designed to retry when the connection returns. If two different budgets exist, the app may ask which one you want to keep.

Delete your account

Account deletion is available inside BuyWiser. Deleting your BuyWiser account does not automatically cancel an Apple subscription; subscriptions must be managed separately through your Apple account.

Contact

Email furkanedikli@icloud.com. Please include a short description of the issue and, if relevant, the screen where it occurred.

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